About our concierge service.

  • What is a concierge service for short-term rental management?
    A concierge service for short-term rentals handles the entire management of your property: creating and optimizing the listing, managing bookings, communicating with travelers, check-in, cleaning, linen, maintenance... You enjoy rental income without handling the logistics.
  • What types of properties do you manage?
    We manage apartments, houses, studios, and secondary residences. If your property can accommodate travelers, we can manage it.
  • How do I know if my property is eligible for management through your concierge service?
    We evaluate each property based on its location, rental potential, and the condition of its layout. Contact us for a free consultation.
  • What are the steps to start with your service?
    Just contact us for an initial consultation, then we will evaluate your property. Afterward, we will sign a management contract and begin working on optimizing your rental.

    • Booking and Traveler Management

  • How do you manage bookings?
    We manage all bookings on major platforms like Airbnb, Abritel, and others, optimizing prices based on demand and local events.
  • Do you provide 24/7 assistance for travelers?
    Yes, we offer 24/7 assistance to respond to traveler needs, whether it's questions about the property, special requests, or emergencies.
  • How do you handle booking cancellations?
    We have clear cancellation policies tailored to each platform. In case of a cancellation, we do our best to minimize the impact on your revenue.
  • How do you ensure a positive experience for travelers?
    We ensure personalized check-ins, clean and well-maintained properties, and fast and efficient assistance to make travelers feel welcome and satisfied.

    • Property Maintenance and Management

  • Who handles the maintenance and cleaning of the property?
    We work with professional cleaning partners who take care of the property maintenance before and after each stay.
  • Do I need to worry about the condition of my property during periods without bookings?
    No, we conduct regular visits and ensure your property is well-maintained, even when there are no bookings.
  • Do you manage the stock (linen, toiletries, etc.)?
    Yes, we handle the complete management of stock and its replenishment to ensure consistent service for travelers.

    • Other Practical Questions

  • Do you offer services for long-term stays?
    Yes, we can also manage long-term rentals with services tailored to the needs of these travelers.
  • What level of involvement do I need to have in the management?
    You are free to decide your level of involvement, but we recommend entrusting us with full management to maximize results.
  • Do you offer services for travelers with specific needs?
    Yes, we offer tailored services, such as equipment for families, people with reduced mobility, or special requests.
    • The purpose of the FAQ (Frequently Asked Questions) is to provide clear and quick answers to the most frequently asked questions by our property owners.

Get an instant estimate of your potential income with our specialized short-term rental concierge service for your secondary home or other property.

Phone

(+33) 7 67041476

Contact us!